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Appointments
button text=”Submit A Support Ticket” color=”secondary” radius=”99″ link=”https://cidentist.com/support-ticket/
I would like to schedule an appointment
[button text=”I’m an existing patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
[button text=”I’m a new patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
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[button text=”I’m a referral patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
Your Questions, Our Answers
[accordion-item title=”Do you offer teeth whitening services?” class=”actitle
Yes. We do offer laser teeth whitening with zoom
“Most patients require 1-2 sessions of laser teeth” class=”actitle”]
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Whitening at Channel Islands Family Dental Office to achieve desired results.
The exact number will depend on your specific needs and desired shade of
whiteness.
title=”What insurance plans do you accept?” class=”actitle”]
In a few words, we take: Medical, Gold Coast, Dentical and any other insurance as long it is a PPO insurance such as Ameritas, Delta Dental, Aetna, Anthem, Humana, Tricare, Cigna, etc.
[accordion-item title=”Do you accept HMO, ins, or gold coast or any other ppo insurance?” class=”actitle”]
We exclusively accept PPO & Gov Insurance, excluding HMO. The benefit? With PPO, you pick your dentist. With HMO, your choice is dictated by your
insurance.
[accordion-item title=”Could you please let me know if my prescriptions were delivered?” class=”actitle”
You can call us so we can verify with our treatment coordinators if your medications were delivered and the pharmacy where the prescription was sent.
[accordion-item title=”Could you please send via email my x-ray?” class=”actitle”]
We can. Just give us a call and tell us the email where you want your x-rays to be sent and we will send them over as soon as we can.
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Our number for orthodontics is 8187181737.
m title=”Could you please let me know if my prescriptions were delivered?” class=”actitle”]
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You can call us so we can verify with our treatment coordinators if your medications were delivered and the pharmacy where the prescription was sent.
[accordion-item title=”Why my treatment was denied?” class=”actitle”]
There are different reasons as to why a treatment can be denied by your insurance, for example:
Your treatment does not meet criteria to be covered.
Your insurance needs more detailed exams to determine if the treatment can be performed or not.
Your procedure is considered cosmetic, and most insurances do not cover cosmetic procedures.
Additional information is needed, and a new visit might be necessary so we can send it over to your insurance.
[button text=”I already confirmed my appointment but I kept getting text/voice messages about it” style=”outline” radius=”10″ expand=”true” link=”#1″]
[button text=”I would like to confirm my appointment time and date” style=”outline” radius=”10″ expand=”true”]
[button text=”I don’t know when is my appointment” style=”outline” radius=”10″ expand=”true”]
I would like to reschedule my appointment
[button text=”I need to reschedule my appointment (More than 48hrs notice)” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
[button text=”I need to reschedule my appointment (Less than 24hrs notice)” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
I would like to cancel my appointment
[button text=”Is this the first time you are canceling an appointment with us?” style=”outline” padding=”5px 5px 5px 5px” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
[button text=”Would you like to reschedule instead?” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
[button text=”Less than 24 hrs’ notice” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
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[button text=”What is the reason for your cancelation?” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
[button text=”More than 24 hrs’ notice” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]
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