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Appointments

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[button text=”Submit A Support Ticket” color=”secondary” radius=”99″ link=”https://cidentist.com/support-ticket/”]

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I would like to schedule an appointment

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[button text=”I’m an existing patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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[button text=”I’m a new patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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[button text=”I’m a referral patient” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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Your Questions, Our Answers

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[accordion-item title=”Do you offer teeth whitening services?” class=”actitle”]

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Yes. We do offer laser teeth whitening with zoom

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[accordion-item title=”Most patients require 1-2 sessions of laser teeth” class=”actitle”]

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Whitening at Channel Islands Family Dental Office to achieve desired results.
The exact number will depend on your specific needs and desired shade of
whiteness.

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[accordion-item title=”What insurance plans do you accept?” class=”actitle”]

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In a few words, we take: Medical, Gold Coast, Dentical and any other insurance as long it is a PPO insurance such as Ameritas, Delta Dental, Aetna, Anthem, Humana, Tricare, Cigna, etc.

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[accordion-item title=”Do you accept HMO, ins, or gold coast or any other ppo insurance?” class=”actitle”]

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We exclusively accept PPO & Gov Insurance, excluding HMO. The benefit? With PPO, you pick your dentist. With HMO, your choice is dictated by your
insurance.

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[accordion-item title=”Could you please let me know if my prescriptions were delivered?” class=”actitle”]

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You can call us so we can verify with our treatment coordinators if your medications were delivered and the pharmacy where the prescription was sent.

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[accordion-item title=”Could you please send via email my x-ray?” class=”actitle”]

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We can. Just give us a call and tell us the email where you want your x-rays to be sent and we will send them over as soon as we can.

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[accordion-item title=”May I have an orthodontics phone number?” class=”actitle”]

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Our number for orthodontics is 8187181737.

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[accordion-item title=”Could you please let me know if my prescriptions were delivered?” class=”actitle”]

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You can call us so we can verify with our treatment coordinators if your medications were delivered and the pharmacy where the prescription was sent.

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[accordion-item title=”Why my treatment was denied?” class=”actitle”]

There are different reasons as to why a treatment can be denied by your insurance, for example:

• Your treatment does not meet criteria to be covered.

• Your insurance needs more detailed exams to determine if the treatment can be performed or not.

• Your procedure is considered cosmetic, and most insurances do not cover cosmetic procedures.

• Additional information is needed, and a new visit might be necessary so we can send it over to your insurance.

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[button text=”I already confirmed my appointment but I kept getting text/voice messages about it” style=”outline” radius=”10″ expand=”true” link=”#1″]

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[button text=”I don’t know when is my appointment” style=”outline” radius=”10″ expand=”true”]

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I would like to reschedule my appointment

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[button text=”I need to reschedule my appointment (More than 48hrs notice)” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

[button text=”I need to reschedule my appointment (Less than 24hrs notice)” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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I would like to cancel my appointment

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[button text=”Is this the first time you are canceling an appointment with us?” style=”outline” padding=”5px 5px 5px 5px” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

[button text=”Would you like to reschedule instead?” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

[button text=”Less than 24 hrs’ notice” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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[button text=”What is the reason for your cancelation?” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

[button text=”More than 24 hrs’ notice” style=”outline” radius=”10″ expand=”true” link=”https://cidentist.com/book-appointment/”]

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[button text=”Return” style=”shade” radius=”5″ depth=”3″ depth_hover=”5″ expand=”0″ link=”https://cidentist.com/support-system/”]

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